Privacy Policy

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Privacy Policy for Verdure Garden Designs

Effective Date: [18/07/2025]

At Verdure Garden Designs, your privacy matters. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

Verdure Garden Designs

18 Aperdele Road, Leatherhead, Surrey, KT22 7QT 

Email:  steve@verduregardendesign.co.uk 

Phone: 07825909381

We are the data controller of the personal data you provide through our website and services.

We may collect and process the following personal information:

• Contact Information: Your name, email address, and phone number when you complete forms or contact us.
• Communication Data: Messages or queries submitted through our contact forms or chat box.
• Technical Data: IP address, browser type, operating system, and browsing behaviour through cookies and analytics tools.
• Location Data: When you interact with embedded Google Maps.

We use your information to:

• Respond to enquiries and provide quotes
• Deliver our garden design and landscaping services
• Operate and improve our website
• Analyse website traffic and user behaviour through Google Analytics
• Display location and service areas via Google Maps
• Maintain records for tax and business obligations

We do not sell or share your data with third parties for marketing purposes.

We process your personal data under the following legal bases:

• Consent – when you submit a form, use our chat box, or accept cookies
• Contract – when entering into an agreement for services
• Legal Obligation – to comply with tax or legal requirements
• Legitimate Interest – to operate our business and respond to website interactions

Our website uses cookies to enhance your browsing experience. Cookies collect technical data which is processed via Google Analytics. Upon visiting our website, you will be prompted to manage or accept cookies.

You can disable cookies through your browser settings, but some website functionality may be affected.

 "Our website uses SSL (Secure Socket Layer) encryption to protect your personal data during transmission. You can verify this by checking for the padlock icon in your browser's address bar and ensuring the web address begins with 'https://'." 

When using our contact forms or chat box, we collect the data you submit to respond to your enquiry. This data is stored securely and only used for the intended purpose.

We retain personal data only as long as necessary:

• General enquiries: up to 12 months
• Customer records: up to 7 years (for accounting and legal compliance)
• Analytics and cookies data: typically anonymised or deleted within 26 months

You have the right to:

• Access the data we hold about you
• Request correction or deletion
• Withdraw consent at any time
• Object to or restrict processing
• Lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

Our website may contain links to external sites (e.g., social media) and embeds services like:

• Google Maps – to display service areas
• Google Analytics – to monitor site usage

These third parties have their own privacy policies which we do not control.

We may update this Privacy Policy periodically. The latest version will always appear on this page with an updated effective date.

For questions or requests regarding your data, contact us at:
📧 [steve@verduregardendesign.co.uk]
📞 [07825909381]